Frequently-Asked
Questions
For
Experts
GENERAL
As an expert, you will gain freelance consulting opportunities and reap financial benefits from your services. You will also be able to network with clients who are interested in your industry.
By registering with us, you will be swiftly notified whenever we obtain suitable projects.
For our projects, we usually select experts with at least 5 years of relevant industry experience. However, this can vary based on industry, especially sunrise industries that are less-established
Yes, you can join us as long as your employment contract does not restrict you from engaging in external consultations.
PAYMENT
You will be asked to provide your hourly rate upon registration. If you do not have an hourly rate, we are willing to provide suggestions based on your experience, level of expertise and position. The client’s project budget will also be taken into consideration.
Please note that payment is strictly pro-rated based on the time you spend interacting with Clients on a successful project.
All payment will take some time to be processed, and you should expect to receive payment for services rendered within four weeks.
Please note that payment is only given upon successful completion of an interview.
INTERVIEWS
Topics are dependent on client projects. Whenever a suitable project arises, we will contact you and provide more details about the interview topics once we confirm them with our client.
Whenever a client approaches with research needs, we will then contact you with details to participate in an interview. Interviews are typically held remotely via video communication platforms.
However, depending on the client’s needs and location, face-to-face interviews may also arranged. We will coordinate a suitable interview date and time based on your schedule and our client’s availability
A “Successful” project is a validated, completed interview between an expert and a client. There is a 10-minute buffer at the start of the interview for the client to ensure the expert’s ability to answer the questions. Should the expert be unable to answer client’s queries, the interview will end.
If all goes to plan, and the interview is completed, an honorarium will be paid based on our payment terms.
CONFIDENTIALITY
All information collected and processed is strictly private and abides by the Singapore Personal Data Protection Act (PDPA). ExpertConnect Asia does not disclose information to third parties unless required legally. The candidate’s personal data will be disclosed to ExpertConnect Asia’s clients who require the data to make an informed choice for project purposes. More information can be found in our privacy terms and conditions.
This depends on the circumstances.
As a general rule, you may speak about a company that is a customer or supplier of your employer, provided that you and your company have no confidentiality agreement with that customer or supplier and you do not disclose any information given to your company in confidence.
However, you may not discuss your employer or confidential information concerning its relationship with the customer or supplier, such as your employer’s purchases from a supplier or orders from a customer.
To be safe, if you are unsure whether information is confidential or otherwise restricted, you may not disclose it.
No. Your consultations with ExpertConnect Asia’s Clients – and any information you receive in connection with a consultation or an invitation to consult – are strictly confidential.
You may not disclose a Client’s identity, the subjects discussed, or any information or materials provided to you by a Client. Likewise, you should not share information concerning any surveys that you are provided by ExpertConnect Asia.
Please carefully check your employment contract with your current employer. About anything prohibited contractually, you should decline the invitation, notify ExpertConnect Asia of the reason, and update your biographical information if necessary to ensure our records are accurate and up to date. ExpertConnect Asia’s Terms & Conditions categorically prohibit Experts from consulting about their current employers.
Register as an expert today.
For
Clients
GENERAL
To contact our team, send an email to [email protected] or fill in our contact form
If necessary, our Japan desk can provide billingual (English/Japanese) intepretation and minutes depending on your needs.
EXPERTS
To contact our team, send an email to [email protected] or fill in our contact form
If necessary, our Japan desk can provide billingual (English/Japanese) intepretation and minutes depending on your needs.